BAC: A Proven NASA and SEWP VI Teaming Partner
As subcontractors, AbilityOne organizations like BAC bring unique advantages to prime contractors by combining IT services, business process outsourcing (BPO), and facilities management, while highlighting a mission-driven approach to empowering individuals with disabilities by fulfilling federal inclusivity mandates with a skilled, qualified employee base.
Mission Assurance Through Quality | Cost | Delivery
Quality Built Into Every Process
- IT Service Desk and Contact Center Operations
- Managed IT Services
- Knowledge Management
- SaaS Platform Support and User Adoption
- Business Process Outsourcing (BPO)
- Section 508 Accessibility Testing
- Training and Workforce Development Support
- Facilities and Logistics Services
Cost Advantage Through Workforce Stability
- Lower operational risk
- Reduced turnover-related costs
- Fewer service disruptions
- Faster onboarding and knowledge transfer
- Consistent customer experiences
Delivery You Can Count On
BAC’s IT helpdesk integration and effective contact centers play an indispensable role in this effort by offering:
- Managed Services (NAICS 518210): Comprehensive support for managing large-scale databases and IT environments.
- Tier 1 IT Contact Center and Help Desk (PSC D321): Multichannel support, incident management, and advanced troubleshooting for end users.
- Knowledge Management (NAICS 519190): Development and maintenance of FAQs, content libraries, and training resources.
- SaaS Integration and Application Support (PSC DE20): Configuration, training, and adoption of platforms like ServiceNow and Jira.
- Customer Satisfaction: Serve as the first point of contact for federal agencies seeking support or information on IT solutions with a goal of First Call Resolution (FCR).
These services empower Prime Contractors to focus on strategic initiatives while ensuring robust IT support and process optimization.
In addition to robust IT and business process outsourcing services, maintaining efficient facilities and ensuring compliance with federal regulations are critical to successful SEWP VI operations. BAC’s Facilities Support/Total Facilities Management (TFM) and compliance solutions provide Prime Contractors with the tools and expertise needed to uphold operational standards while meeting mandatory federal requirements. These services not only enhance day-to-day functionality but also demonstrate a commitment to inclusivity and accessibility through AbilityOne alignment and Section 508 compliance.
BAC provides end-to-end facilities management and logistics solutions to support SEWP VI contractors:
- Total Facilities Management: Comprehensive janitorial, landscaping, and preventive maintenance services.
- Asset Management (NAICS 541513) and other logistics supports: Efficient tracking, storage, deployment, and maintenance of IT and physical assets.
- Data Center Management: Oversight and maintenance of hardware, software, and network components to ensure operational readiness.
BAC’s expertise in federal compliance includes:
- Section 508 Testing (NAICS 519190): Ensuring IT platforms meet federal accessibility standards.
- AbilityOne Program Alignment: Services provided by BAC count toward the two percent AbilityOne subcontracting goal, offering unmatched flexibility to Prime Contractors.
BAC is your trusted partner for innovative IT, BPO, facilities support and logistics solutions tailored to SEWP VI Prime Contractors.
Proven Federal Experience and Partnership Readiness
- Prime Contractor experience on 12 federal contracts
- Current Prime Contractor support at NASA Kennedy Space Center and NASA Langley Research Center
- Support experience with NASA, DoDEA, U.S. Space Force, VA, DeCA, and other federal customers
- Active facility clearances supporting secure operations
- AbilityOne® contracting expertise
- Florida-based headquarters with flexible nationwide support capabilities
- Remote and on-site delivery models
- Experienced program management and contract administration teams
- Strong partnership and teaming experience supporting federal acquisition strategies
Enterprise-Scale Operations
- Human Resources
- Recruiting
- Employee Support Services
- Operations Management
- Quality Assurance
- Safety and Risk Management
- Security Management




