Advancing Federal IT and Facility Solutions Through Mission-Driven Services: A Partnership with Brevard Achievement Center (BAC), the AbilityOne Program and NASA’s SEWP VI Prime Contractor Program

​As federal agencies increasingly prioritize efficiency, compliance, and inclusivity in IT and operational solutions, SEWP VI Prime Contractors face the dual challenge of meeting these goals while navigating complex regulatory frameworks.  

Brevard Achievement Center (BAC), an experienced AbilityOne program participating nonprofit agency, offers comprehensive support tailored to meet the unique business needs of SEWP VI task orders, which will demand precision, efficiency, and an unparalleled commitment to meeting the needs of federal customers.  

As subcontractors, AbilityOne organizations like BAC bring unique advantages to prime contractors by combining IT services, business process outsourcing (BPO), and facilities management, while highlighting a mission-driven approach to empowering individuals with disabilities by fulfilling federal inclusivity mandates with a skilled, qualified employee base. 

BAC’s IT helpdesk integration and effective contact centers play an indispensable role in this effort by offering: 

• Managed Services (NAICS 518210): Comprehensive support for managing large-scale databases and IT environments. 
• Tier 1 IT Contact Center and Help Desk (PSC D321): Multichannel support, incident management, and advanced troubleshooting for end users. 
• Knowledge Management (NAICS 519190): Development and maintenance of FAQs, content libraries, and training resources. 
• SaaS Integration and Application Support (PSC DE20): Configuration, training, and adoption of platforms like ServiceNow and Jira. 
• Customer Satisfaction: Serve as the first point of contact for federal agencies seeking support or information on IT solutions with a goal of First Call Resolution (FCR).  

These services empower Prime Contractors to focus on strategic initiatives while ensuring robust IT support and process optimization. 

In addition to robust IT and business process outsourcing services, maintaining efficient facilities and ensuring compliance with federal regulations are critical to successful SEWP VI operations. BAC’s Facilities Support/Total Facilities Management (TFM) and compliance solutions provide Prime Contractors with the tools and expertise needed to uphold operational standards while meeting mandatory federal requirements. These services not only enhance day-to-day functionality but also demonstrate a commitment to inclusivity and accessibility through AbilityOne alignment and Section 508 compliance.

BAC provides end-to-end facilities management and logistics solutions to support SEWP VI contractors: 

• Total Facilities Management: Comprehensive janitorial, landscaping, and preventive maintenance services. 
• Asset Management (NAICS 541513) and other logistics supports: Efficient tracking, storage, deployment, and maintenance of IT and physical assets. 
• Data Center Management: Oversight and maintenance of hardware, software, and network components to ensure operational readiness. 

BAC’s expertise in federal compliance includes: 

• Section 508 Testing (NAICS 519190): Ensuring IT platforms meet federal accessibility standards. 
• AbilityOne Program Alignment: Services provided by BAC count toward the two percent AbilityOne subcontracting goal, offering unmatched flexibility to Prime Contractors. 

BAC is your trusted partner for innovative IT, BPO, facilities support and logistics solutions tailored to SEWP VI Prime Contractors.  

Our mission-driven approach not only ensures compliance but also creates a meaningful impact by empowering individuals with disabilities and advancing federal inclusivity goals. 

At the heart of BAC’s commitment to excellence is our investment in leadership. James Brown, Director of BAC’s Business Services/IT division, brings expertise in IT and process improvement, with senior leadership experience across transportation, healthcare, and SaaS industries. Certified in ITIL 4, Agile, HDI, CompTIA, and Lean Six Sigma Black Belt, James leads our efforts to expand IT and contact center capabilities. His strategic vision aligns seamlessly with BAC’s mission to provide meaningful opportunities for individuals with disabilities and Veterans. 

By partnering with BAC, Prime Contractors gain access to high-quality, mission-driven solutions that enhance operational efficiency and fulfill AbilityOne obligations, contributing to federal goals of equity and inclusivity. 

For an introductory meeting to explore how BAC can support your SEWP VI or other subcontracting needs, contact smcgrath@bacemploy.com today. Together, we can deliver exceptional solutions while advancing the goals of equity and excellence. 

BAC is proud to be a producting partner of the AbilityOne Program.